Jul 24, 2012

Patients online finding, rating, scheduling doctors

Two websites that empower patients like never before have really taken off. 

ZocDoc lets patients schedule appointments with physicians, by linking directly to their office  scheduling systems.

HealthGrades enables patients to find a specialist near them, and rate the experience afterwords.

All about extending the convenience and immediacy of healthcare to patients, while providing access and promotion to talented capable physicians. 

Both are available across a growing number of major metropolitan areas, going national and perhaps beyond.

Think of this as a new entry channel for CRM systems.  Additionally in the future there should be a chance  to really perform analytics and understand the health consumption patterns across the country, by specialty.